Theme FAQ

What payment methods do you accept?▸

We accept major credit/debit cards like Visa, Mastercard, and American Express as well as PayPal, Apple Pay, Google Pay, and more.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are delivered within 2 - 5 days for domestic and 5 - 10 days for international. Each product will have its specific shipping time on the product page.

Do you offer free shipping?

Yes, we offer free shipping on orders over $79. For orders below this amount, shipping costs will be calculated at checkout.

What is your return policy?

We accept returns within 30 days of receiving your order. Items must be unused and in their original packaging. Visit our Returns Page for more details.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email to follow your package's progress.

Do you ship internationally?

At the moment we ship within the United States only.

How can I contact customer support?

You can reach us via email at: vitaliactive@gmail.com, through our live chat on the site here (chat button), and various social media platforms like Facebook, Instagram, and TikTok. Our team is available 24/7.